iDEAL IS BECOMING WERO

But what is it actually?

iDEAL IS BECOMINGWERO THE NEW EUROPEAN WAY TO PAY.

Ambition without borders. Sowieso.

iDEAL IS BECOMING WERO: THE NEW EUROPEAN PAYMENT SYSTEM

We're going international, baby! With a new platform and the backing of all the banks, we're ready for the future as a payment system.
Wero offers the same safety and ease of use as iDEAL, but it is available across Europe. Plus it offers new payment options and services like purchase protection. Sounds good, right? Especially since we're making the transition smooth. So you can focus on running your business.
What this means for merchants
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PHASE 1: CO-BRANDING AND TECHNICAL TRANSITION

We're kicking off with brand awareness with the cobranded iDEAL | Wero logo. After that transactions will gradually be migrated in the background to the new European Wero technology. Your current iDEAL setup will stay as is. Your iDEAL provider will keep you informed and notify you in case you need to adjust anything.
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PHASE 2: THE ROLLOUT OF WERO

We're going all-in. The logo, the technology, everything is now completely Wero. New features like subscriptions, payment at delivery, and other payment plans will also become available over time.

But no stress, your iDEAL provider will guide you through the entire transition. So you can be excited about all those new opportunities and customers across the border.

We understand there are questions:

WILL WERO BEAS RELIABLEAS iDEAL?

We understand there are questions:

Will Wero bejust as easy for mycustomers to use?

We understand there are questions:

Are all theDutch banksparticipating?

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Our Wero Q&A Series

CURIOUS ABOUT THEMOVE FROM iDEAL TO WERO?

Our expert breaks it down in this short interview, clear, simple, and everything you need to know about the transition.

Got more questions?
We’ve got you covered! Dive into our videos on purchase protection and pricing.

Always available with all our partners

READY FOR A GREAT FUTURE

Ambition without borders.

BUT WITH THE BACKING OF ALL THE BIG PLAYERS

iDEALBECOMESWERO

Frequently Asked Questions

iDEAL IS GETTING BETTER:
PREPARE FOR WERO

Next to the security, simplicity and convenience you love from iDEAL Wero lets you shop online at sites in other Wero countries as easily as shopping at home. Plus you'll benefit from Wero purchase protection for extra peace of mind, and more new features like in-store payments, subscriptions and pay-on-delivery, coming soon.
Sowieso! Wero is backed by the same Dutch banks as iDEAL, and it is regulated by the National Banks of countries including the Netherlands. It's built to tough European finance, privacy and data regulations, so you can be sure it's safe to use. Plus our purchase protection gives you an extra layer of reassurance every time you pay with Wero.
Sowieso! If you can use iDEAL, you will also be able to use Wero. It's backed by the same Dutch banks that brought you iDEAL, and your bank will keep you up to date about making the switch. Until then, just keep using iDEAL as normal.
Sowieso! Wero is backed by leading European banks (including the Dutch banks behind iDEAL), and you can keep paying using your familiar banking app. We are also regulated by European and national central banks and authorities, so reliability, security and privacy are our highest priorities and obligations.
Yes. You will continue to be able to pay via your bank app as normal right through the transition from iDEAL to Wero. Your bank will keep you informed about the progress of the transition, and when you'll be able to pay with Wero (and your payments start benefiting from purchase protection), but otherwise everything stays the same. Once the transition is complete, iDEAL will be completely replaced by Wero.
iDEAL is the most popular payment method for Dutch consumers. And now we are bringing the trust, convenience and simplicity to more countries with Wero, Europe's new way to pay. As shopping nowadays also doesn't stop at the Dutch border. It will also offer more payment options and services to stay aligned with the needs of the modern consumer.
Wero offers the same trust, convenience and simplicity as iDEAL, and you still pay via your own banking app. But Wero also adds the opportunity to buy online in other countries and, in the future, in-store as well. Wero also offers new purchase protection features, and will add new ways to pay, like subscriptions, over time.
Wero will be gradually phased in in the Netherlands from 2026, and iDEAL is planned to be phased out by the end of 2027*. But don't worry: you'll be able to pay as normal throughout the process.
Your bank will keep you informed right through the process in your banking app and through regular communications, so you always know what is happening when.
You don't have to do anything except keep your banking app updated. The transition to Wero will happen automatically, and your bank will keep you updated right through the process.
Yes. Paying with Wero works exactly the same way as paying with iDEAL via your own bank app. So you can carry on exactly as normal right through the transition period and beyond.
Yes. You can keep using iDEAL as normal for the moment, but your bank and all iDEAL merchants will switch to the iDEAL | Wero brand and the iDEAL name is planned to disappear by the end of 2027*.
Yes. The first thing you will notice during the transition from iDEAL to Wero will be a new logo which shows the two brands side by side. You can continue to pay with iDEAL in exactly the same way as before. By the end of 2027 the iDEAL name is planned to disappear altogether, but Wero will continue to offer you the same trusted and familiar way to pay you are used to with iDEAL*.
Wero is owned by a group of major European banks, including the Dutch banks who initiatied iDEAL.
Yes. Paying with Wero is as easy as paying with iDEAL, whether you are in the Netherlands or any other country offering Wero.
Paying with Wero works just the same in every Wero country, which makes it simple to buy from stores and sites abroad. As well as the Netherlands, Wero is already available in France, Germany and Belgium. Luxembourg is coming soon, and more countries are on the way.
During the transition period iDEAL and Wero will exist side-by-side to ensure a smooth experience for everyone. You can continue to pay as normal at merchants who still display the iDEAL logo, even if your bank app has switched you to iDEAL | Wero.
Wero is designed to match today's fast-moving digital world, and will offer new ways to pay. After the transition you will be able to use Wero to pay for subscriptions, for things like e-bike hire or charging your vehicle, and much more.
Wero was created by a group of European banks and payment companies to make it easier for Europeans to buy and sell, and also to provide a safe, reliable European payment solution.

*The sunset date of iDEAL is pending market consultation.